Q: What does the website migration service include? Will my site be safe?
A: If your current web hosting provider can no longer match the demands of your website, or when you undergo frequent network downtime, or if you are made to wait for hours for the customer care team to get back to you, it may be a clever idea to swap your provider, i.e. to migrate all the files for your web sites as well as your databases from your present provider to your new provider. At Indo Hosting, we understand that this can often be hard & time–consuming. That’s the reason why we will do all that for you for free!Our highly proficient technical team will move your web site content from your current hosting provider to us. Our technicians have a lot of experience with website migration and are able to handle everything – from a common WordPress blog or Joomla™ CMS–driven site, to a highly complex, custom–built web app.
Q: Just how long will the web site migration process take?
A: While we cannot give you a precise ETA, because there are many factors, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our very best to move your site within 48h, and in some cases – within 24h (if the website content is not very large).
Q: What data will I be required to give to your Website Migration Department?
A: Yes. We will need the name of the web site that you want us to transfer. We will also require a way to log in to your present hosting account so that we can get the content pertaining to your site.
Q: My current hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my web site?
A: Your web site will work just like it did before with your old web hosting provider. After we are done with the migration, your web site will be configured to work on our system and we’ll alert you to preview it. If it is functioning correctly, all you will need to do is modify the name server records associated with your domain name. Your website will be transferred to us with no downtime whatsoever.
Q: Will my current hosting provider need to do anything?
A: While we move your content, your hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can transfer your site from any hosting provider or any Linux–powered web hosting platform given that we can access the Control Panel and there is File Transfer Protocol access available.The only sites that we’re unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.