A live chat is one of the many methods of communication offered by some hosting providers as a part of their support services. Depending on the provider, the chat can be used for billing, pre-sales and/or technical support. This way of communication is faster as compared to a support ticket and it'll make it much less likely to misspell or misunderstand a word compared to a phone call with an agent. In addition, if the problem that you have requires some time to be investigated and taken care of, you're able to do something different in the meantime rather than just waiting, like you would have to do when you call. Also, you can employ a live chat support service without spending a dime as long as you have world wide web access even when your hosting supplier is located in a different country and they don't have a local phone number you can call.

Live Chat Support in Cloud Web Hosting

We supply a live chat assistance service for all cloud web hosting that we offer and we will support you with almost everything in real time. In case you don't have an account with our company yet, we'll be able to give you more information about the plans to help you to select the most suitable package. In case you are an existing customer, we can help you with any general or billing issue in addition to with numerous common tech troubles, such as an email address installation in a desktop email client. In case you cannot call us for whatever reason or you are in some country where we do not have a local phone number, the live chat will be the best way to get in touch with us. Certainly, some issues require additional time to examine and test, which means that you will have to open a ticket to our technicians, still, we can save you time and help you with quite a lot of issues on the chat.