Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer service crew is qualified to speedily address all cloud web hosting users’ queries and help questions. Through our ticket system, it will be possible to send your question and a support team member will, no doubt get back to you in only maximum one hour. Realistically, practice shows that the ordinary reaction time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You could contact us 24x7x365 with any concern you have got to do with our products. Now we have technicians available everyday to present guidance whenever necessary. You’ll be able to the ticket system or send us an e–mail whenever you want, or you can pick–up the telephone or make use of the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want assistance while working on your site within the Control Panel, you’ll be able to always select the Help control key and see your issue in the list of articles or blog posts that will come up. We have as well turned almost all posts into videos. The list of training videos will load if you choose the Videos option available in the top right angle.