A 99.9% Server Uptime
We have set up our cloud web hosting platform using reliable hardware and significantly customized software. Our admins have installed a modified version of Security–Enhanced Linux on all our hosting servers in order to guarantee maximum safety and dependability. We have added several denial–of–service protection devices in addition to powerful firewall programs to make sure our internal network is impenetrable and safe.
All our cloud web hosting plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on topflight hardware components provided by Juniper. Moreover, on each single router, we have installed a firewall with an elaborate set of rules with the intention to filter all dubious requests.
Hence, in each of our data center facilities – in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center as well as in our AU based data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money at stake, you can’t feel truly safe. For this reason, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel pleased with our web hosting service or in case you need to use a bit more powerful web hosting solution, such as a VPS servers or a dedicated servers – you will receive a full refund, with no concealed costs or refund charges.
24/7 Technical Support
We’ve mindfully selected each single member of our 24x7 support department so that we can offer the very best client support you can get. Each of our tech support engineers has many years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24–7–365 – you can get in touch with them at any moment and they will respond back to you ASAP.
Their average response time is just 20 minutes, whereas with many other hosting firms you are forced to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your queries will be responded to within an hour.